How to Learn Problem Solving Skills 10 Creative Ways

Problem solving skills are a vital part of life and everyone needs them. We face hundreds of small â€Å"problems† every day, and many bigger ones throughout any given week. And then, of course, there are some major problems we encounter in our lives. We need to learn the tools to solve these issues. We are not born knowing what to do when a problem arises, though some people have more of a knack for problem solving than others. Instead, we need to learn these skills. Learning skills do not usually sound like a fun thing to do. We learn new things from books and studying, but here are 10 creative ways on how to learn problem solving skills that are a break from a traditional one. 1. Doing Puzzles Doing puzzles stimulates brain activity and makes you think. Puzzles are a fun problem waiting to be solved! 2. Creating Mind Maps Grab a blank piece of paper and use it to make a mind map. This basically consists of connecting ideas, words, or phrases that are all related to the central problem. You can include things like causes and effects, possible solutions, pros and cons, the different sides anything that comes to your mind! A mind map is a good way to explore all aspects of a problem and it’s a step in the right direction to solve it. 3. Practicing Yoga Yoga keeps you centered and calm. It’s a good way to clear your head and concentrate on your body for a while. Who knows? The answer to your problems may just suddenly appear in your head! 4. Keeping a Notebook on Hand Always have a notebook for when inspiration hits. Use it to write down anything important that comes to your mind. 5. Limiting Your Emotions A big skill when it comes to problem solving is knowing how to control your emotions at the right time. Practice makes perfect! 6. Thinking from Different Perspectives You should never take a one-sided view of things. Try to think outside of the box (use that notebook mentioned earlier!) and place yourself in others’ shoes. Doing so will help you when it comes time to make a big decision. 7. Watching Movies Every movie has a problem that has to be solved. Take the time to analyze how the characters solve that particular problem and what they learn from it. 8. Focusing Practice focusing all your attention on one thing or activity for a certain amount of time. Nowadays this is an important skill because of all the distractions that surround us! 9. Letting Go Although this is the opposite of what’s directly above, it’s an important thing to do too. Letting everything go and relaxing is something that needs to be done from time to time so you can reexamine whatever you’re thinking about with a fresh mind. 10. Doing a Sport Exercising and doing sports release endorphins, which make you happy, but sometimes you will need to work with others to achieve a common goal. The same thing happens when it comes to problem solving! So go ahead and get on the soccer field and have fun! There are so many ways to improve your problem solving skills, so every person could choose the most suitable way for him/her.

Argumentative Essay Topics About Exercise - Writing Them Yourself

Pugnacious Essay Topics About Exercise - Writing Them YourselfA minimal known mystery that you can use to assist you with your contentious paper points about exercise is to work it out yourself. It's hard to believe, but it's true, record it! You may figure you don't have the opportunity, however that is on the grounds that you're simply being sluggish. You do have the opportunity and you could transform this into a productive endeavor for yourself.The motivation behind why pugnacious paper points about exercise are so troublesome is on the grounds that they ordinarily have a great deal of prerequisites. A large portion of these necessities include taking the assistance of an expert. Things being what they are, what are simply the advantages of composing it? The advantages are pretty substantial.First of all, in the event that you need to pay somebody to compose it for you, you should simply let another person do it. Likewise, in case you're not so much that great at composing, it's anything but difficult to assemble an extremely powerless contention for it. Composing it yourself, however, will guarantee that you will be far superior to average. Since most articles nowadays have a great deal of prerequisites, it will make it significantly simpler for you to track. The way that you're composing it yourself likewise implies that you're ready to concentrate more on the focuses that you need to make in the essay.Now you may be thinking about, 'How would I locate a decent expert assistance to assist me with composing this?' You don't really need to enlist an expert, however you can likewise have a go at searching with the expectation of complimentary assets. There are a lot of things you can do online for nothing, such as discovering article composing administrations, joining a composing network, or getting guidance from different understudies of composing. It's significant that you do it for some time before really focusing on utilizing it for your own purposes.You 're likely thinking about whether you can compose your own article points about exercise, yet in all actuality you can't. This isn't something that an understudy can do alone, nor is it something that you can do all alone. It takes some truly nitty gritty research on which regions you have to cover, just as a great deal of patience.Before you experience all the free assets, however, consider whether you should utilize one of them or the other. Investigate the nature of the data you escape them. On the off chance that you wind up utilizing one of the free assets, you may likewise be passing up some data that you will require. At long last, don't be reluctant to make a few inquiries to see who may have the option to give you the data you need.In determination, there are actually a great deal of advantages to composing contentious exposition points about exercise. In the event that you haven't considered composing your own, presently may be the ideal time to investigate whether you oug ht to do it.

Book Reflection Essay at a Glance

<h1> Book Reflection Essay at a Glance </h1> <h2> Lies You've Been Told About Book Reflection Essay </h2> <p>Self intelligent exposition don't request a lot of research similarly as with other sort of research. Composing innovative intelligent paper can add to the development of your basic reasoning capacities. Reflection papers offer a component to investigate thoughts that aren't really canvassed in class or that you could be reluctant to declare verbally. They permit you to explain thoughts and contentions while you are perusing and in this manner be more ready to take an interest in conversation during the following class. </p> <p>If you decide to make APA style intelligent article, remember there are exacting guidelines you ought to follow. One specific such task that you could wind up confronting a couple of times all through evaluation school and school is the reflection article. Her thought end up being a monetary education eLearning stage named MeVest. In case you're in school there's a tremendous possibility your English or different educators will bit by bit allocate a response paper. </p> <h2> If You Read Nothing Else Today, Read This Report on Book Reflection Essay </h2> <p>For model, a reflection paper isn't a piece made out of blended considerations of various people. Furthermore, it gives you some idea of the way the individuals around see you, allowing you to form a progressively all encompassing intelligent article. You're ready to fuse utilizing particular sub-headers for each your particular thoughts. Anyway notable the people you will cite, you will end up with a bombing grade since this kind of article requires your own contemplations. </p> <h2>What is Actually Going on with Book Reflection Essay </h2> <p>To be decidedly ready on the most ideal approach to strengthen what you've discovered from a book you read is very basic, especially on the off chance that you see how to create a reflection paper. It's an inconceivable plan to start the book off with such incredible words. The vast majority don't see how to create a book audit. Any powerless point in the book should be featured to be sure that it's not forgotten about. </p> <p>Having said that it is anything but an extremely formal piece of composing it doesn't suggest that you don't focus on the quality. Be sure that the essential subject of the book which you're considering comes out unmistakably in your paper. To effectively make an astonishing piece on your book, remember that, a reflection paper did not depend on blended contemplations of various people. A reflection paper on a book is predominantly scholarly in nature however it isn't as formal. </p> <p>Start searching for any inquiries which you should focus on as indicated by the task. In the presentation you may incorporate contemplations and reactions before the occasion occurred and that which you were anticipating. Consider an occasion that could transform into the subject of your paper. </p> <p>If perchance you're composing this educational article in a casual organization, at that point it's not expected of you to be immediate about your encounters. Set the greatest need to your guides prerequisites and remember an intelligent composing model article from this site is nevertheless one methodology in scholarly composition. There are a couple of conditions wherein you're probably going to be given a specific layout to your appearance exposition. Keep perusing this outline atquillandquire.com. </p> <p>Try to recall, that end is only that segment of the article that adhere's to individuals' memory above all else. The decision should have a short diagram of the finishing up emotions on the grounds of the gave proof and focuses. Besides, in any case, you wish to ensure an end that profits to the most significant point. In the wake of supporting your postulation explanation inside the body utilizing models from the book that you're thinking about, produce an end that integrates the critical focuses. </p> <p>Essays, similarly as some other school task, convey some amount of pressure paying little heed to what it is. Language decent variety is an issue that educators are confronting or will confront later on. </p>

A Good Example of a Essay on a DAP Writing Software

<h1>A Good Example of an Essay on a DAP Writing Software</h1><p>A paper that you need to compose on composing programming might be hard to get past yet a genuine case of an exposition on a DAP composing style would be the perfect understanding for your self. It may appear to be an overwhelming assignment, however you need to recall something very similar you do when you compose an article on a book - you need to tell the peruser something they don't have the foggiest idea. To do this, you should have the option to comprehend the nuts and bolts of what the subject is about, with the goal that you will have the option to build a unique thought and transform it into something stunningly better. As it were, let your abilities be your guide.</p><p></p><p>How to do a DAP paper on composing programming? Attempt to peruse however much of the piece as could reasonably be expected and attempt to gain from the structure. A case of a bit of composing on a DAP may be something like 'Posing Inquiries'. The style of composing on the product is very fundamental and straightforward; in this manner, you are not constrained to simply utilize that particular composing style. To build your odds of having the option to make a pleasant paper on a DAP, you ought to go over it a couple of times and discover how it may sound, on the off chance that you change the wordings to what you prefer.</p><p></p><p>Don't attempt to tail one of the models. Rather, search for the most reasonable form for your taste. Attempt to discover a rundown of what you will cover in the article. This will assist you with checking whether you are veering off from the style for your first time and you can discover what's absent or just not working for you.</p><p></p><p>Remember to compose what you can get from utilizing presence of mind can spare you a ton of time and inconvenience. On the off chance that it's not sounding g ood to you, discover why, regardless of whether this is a result of sentence structure botches or possibly it's downright boring.</p><p></p><p>You are permitted to utilize jargon from your schoolwork material, it's up to you with respect to whether you choose to utilize it or not. Recall that DAP should be a pleasant type of composing, so you should attempt to incorporate the same number of words that identify with you. On the off chance that you take a bit of writing when all is said in done, you can make it all the more intriguing and more instructive to a peruser by including little sentences with words that identify with you.</p><p></p><p>You should do a short prologue to yourself to stand out enough to be noticed. In some cases, the voice in your article isn't solid, which makes it hard to get past, so you should mitigate it, however you don't have to.</p><p></p><p>If you are experiencing difficulty composi ng an exposition on a DAP, attempt to discover the style that is appropriate for you. Locate a decent bit of composing programming and attempt to make one for yourself.</p>

Why Do I Need My Own Ap Language Argumentative Essay Sample

For what reason Do I Need My Own Ap Language Argumentative Essay Sample?The ap language contentious exposition test that you can use for your own test should be deliberately picked. This isn't simply because it is a fascinating test, yet in addition since it encourages you gain proficiency with the subtleties of the English language. What are the most ideal approaches to do this?The most ideal approach to get familiar with a language is by understanding it. Indeed, on the off chance that you might want to learn however much as could reasonably be expected about any language, you should peruse as much as possible about the different dialects that it has. You won't just get the chance to comprehend the wording and sentence structure in the language, yet you will likewise become more acquainted with about the history and the way of life. Perusing can be exceptionally compelling, and there are loads of approaches to utilize books, including your ap language contentious article sample.Alt hough the essential English that you get the hang of during the principal long periods of your instruction doesn't have that a lot to do with language, you should know about it at any rate when you begin learning the English language. As you progress through your instruction, the principal language will be increasingly significant. Nonetheless, on the off chance that you are conversant in it, it is extremely simple to figure out how to contend in English.It is significant that you are not very acquainted with the nuts and bolts of English in the event that you need to be effective in your own scholastic vocation. There are other increasingly significant viewpoints to consider, for example, your articulation and comprehension of the language.If you are going to take English, you are going to require a great deal of additional assistance. The simplest method to get this is to utilize your ap language factious article test. On the off chance that you don't have one, you can download on e from the web, or you can acquire one from your educator or a friend.Although there are numerous approaches to this, you will locate that a large portion of them include some online research or help from others. In the event that you might want to pick up something other than what's expected, you can likewise acquire an English reading material to use rather than your ap language factious article sample.In any case, you are going to require a ton of help from somebody on the off chance that you need to prevail with regards to learning English. On the off chance that you need your own assistance, you can likewise obtain the English reading material or the ap language pugnacious article test to utilize, or you can compose your own paper utilizing the syntax remembered for your own book.

Research Paper Topics - What Are Some Good Topics to Write About For a Research Paper?

<h1>Research Paper Topics - What Are Some Good Topics to Write About For a Research Paper?</h1><p>Research paper points are very significant on the off chance that you need to prevail in your scholarly profession. A decent subject ought to have the option to give you the best research material that you can use for your paper. Accordingly, it is significant that you recognize what are some acceptable subjects to expound on for an examination paper. Continue perusing this article to discover what points you ought to maintain a strategic distance from and what themes are sufficient to kick you off recorded as a hard copy an examination paper.</p><p></p><p>As an exploration paper is fundamentally an audit paper, the subject ought to be wide and ought not be incredibly explicit. As such, you should attempt to abstain from abusing explicit terms. You ought to compose a particular research paper, yet on the off chance that you need to utilize wide a nd general terms, you should utilize short depictions that portray the topic.</p><p></p><p>In request to compose a decent research paper, you have to prepare and you should attempt to set up a draft of the paper before the exploration begins. You can utilize the investigation direct and the assignments so as to set up your point. You can even ask another person to take different areas of the task for you and give you a thought of what is required to remember for the other sections.</p><p></p><p>When it comes to composing an examination paper, you ought to maintain a strategic distance from not insignificant arrangements of data. It is beyond the realm of imagination to expect to remember everything for an exploration paper on the grounds that the data is spread out all through the whole paper. Subsequently, you should attempt to compose the data as indicated by the subject of the paper. So you should list down the most significant data first and ensure you just incorporate the data which is applicable for your topic.</p><p></p><p>Now that you have classified your important data, you should concentrate on the points that you are going to cover in your paper. In this manner, you ought to have the option to arrange the data and make a harsh diagram of the paper. In the event that you are new to composing research papers, you should simply begin composing on the basics.</p><p></p><p>Once you have arranged the data, you should start composing the exploration questions, the fitting titles and the reasons why your point ought to be remembered for the paper. Likewise, you should remember that it is imperative to give a point by point clarification of every theme in your paper with the goal that the perusers will have the option to comprehend what you are attempting to pass on in your paper.</p><p></p><p>Finally, you ought to guarantee that the examin ation paper is designed well. For instance, on the off chance that you are wanting to compose an examination paper about the connection between social fear and the nearness of workplace issues, you ought not do it in a way that makes vagueness. You ought to guarantee that the sentences are linguistically right and that the sections are well structured.</p><p></p><p>As you can see, composing an exploration paper requires a ton of work. In any case, it isn't difficult to do and you can compose a decent research paper with simply a few hints gave in this article.</p>

Friday Of The Getty With Paul - 1007 Words

Xochitl Pereira AP Art History Ms. Burgonia August 18, 2014 Wednesday in the Getty with Paul Clichà © is often used as a pejorative term. Sometimes clichà ©s can be the way a major breakthrough of understanding can occur. As I embark into the world of art, this clichà © was a good thing. It was positive because as I studied paintings for the first time. I realized that as I was the beholder and the observer of the painting, I was responsible for making the effort of finding the beauty beyond a simple statement. The purpose of assignment was to observe and take note on pieces of art at a prominent museum. I was fortunate enough to visit the Museum of Modern art in New York City and I hoped to critique very famous paintings like Pollock s drip paintings and The Persistence of Memory. However, it was a Saturday afternoon in the middle of July in New York City. I wasn t afforded the luxury of being able to observe famous paintings such as those without a large crowd forming around it. In order to complete my assignment I went to the Getty. I f ound that finding a painting to study was harder than it seemed. I made a return trip to the Getty after brushing up on Art and Physics. The Getty is home to a variety of artwork dating as far back as the 1300s. I focused on art that was featured in different galleries of the museum including Italian Renaissance era and early Christian work. The paintings that I finally decided to write about were The Portal of Rouen Cathedral in MorningShow MoreRelatedBusiness6908 Words   |  28 PagesEditor: Matt McKinney Executive Editor: Mike Reynolds Senior Marketing Communications Manager: Jim Overly Internal Designer: Lou Ann Thesing Senior Print Buyer: Sandee Milewski Cover Designer: Paul Neff Design Production House: ICC Macmillan Inc. Cover Images:  © Getty Images, Inc, Senior Developmental Editor: Trish Taylor Marketing Manager: Jason Krall Art Director: Bethany Casey PART II The Thomson Corporation. 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The Insider Secrets for List of Exploratory Essay Topics

<h1> The Insider Secrets for List of Exploratory Essay Topics </h1> <h2> The Demise of List of Exploratory Essay Topics </h2> <p>One of indisputably the most significant aspects of the article is the help offered to make inferences. Like a wide range of tasks, refractive expositions should furnish you with important abilities you will be in a situation to use later on. The proposition proclamation is the sole sentence that imparts the chief idea of the whole creation. A brilliant proposal proclamation need to summarize your condition all around the point matter and diagram the most significant thing mistaken assumptions you can hope to make inside the exposition. </p> <p>Therefore, in case you're mentioned to draft an exploratory article in your school, school or college, it's imperative to choose a point that provisions you with the extension to become familiar with the subject distinctively and most fundamentally gain proficiency with some supportive exercises while chipping away at the exposition. You'll show signs of improvement thought regarding sorting out exploratory composition and meeting the entirety of the scholastic norms. There's a brilliant hazard included while looking for an extraordinary business that could offer paper composing help. Also, you don't have to commit a ton to obtain the help of our PhD qualified essayists. </p> <p>College articles must be composed with uncommon consideration. In the event that you wish to get a degree from a dependable American school or college, at that point you need to be sure that you're submitting immaculate and predominant expositions. It isn't hard to find a generally excellent exploratory paper subject for school. Go scanning for the Holiday gives. </p> <h2> Choosing List of Exploratory Essay Topics Is Simple </h2> <p>When considering the most extreme successful eCommerce frameworks, you' ll must consider suchfactors as your spending program, what credits notwithstanding assets you require, and the sky is the limit from there. Put forth a valiant effort and chase for applicable sources to end up with something fascinating and appropriate. Presently you intend to visit about a diagram of very accommodating applications that will bolster you make your school down to earth experience predominant and a lot more beneficial. You ought to inve st energy in a local library looking for the reality based assets. </p> <h2> The Hidden Truth on List of Exploratory Essay Topics </h2> <p>Every exploratory exposition is composed not simply to assist perusers with learning new things and lift their insight, yet additionally to give you precisely the same favorable position. In this way, the creator should have a prevalent handle of the English language on the off chance that they should flexibly a content that is perfectly clear and easy to comprehend. You should make certain your paper is sensible and your perusers won't be befuddled and will get your point. </p> <p>Moreover, before getting down to composing the genuine paper, make a rundown of what you'd love to examine to verify that all the imperative focuses aren't excluded. At that point, you're prepared to move on these period. </p> <p>Once you don't have any thought, tips about how to structure your exposition, it happens to b e fine to return to the basics. Every now and then, instructors may request that you incorporate particular visuals, and that implies you should peruse task directions cautiously. Since you can see, a ton of the themes referenced in the previously mentioned list center don't claim an unequivocal answer. It have to deal with the most significant purpose behind your own paper exploratory paper points. </p> <p>The last outcome must fortify your proposition statement and secure all the exposition together with each other. There are numerous focuses to consider while composing an exploratory paper. </p> <p>You shouldn't neglect the general structure of your paper. Exploratory article is a notable task that is given both in schools and universities. This exposition as its name proposes is among those articles that might be composed without having any significant comprehension of the point that you're composing on.</p> <p>Your scholastic reports must be very much examined. Find important and reliable wellsprings of data which you will use in your exposition. It will help with arranging the paper and recalling the significant realities. </p> <p>It's after every one of the an exposition and it should be taken and done in a basic way. You as someone who is composing an exploratory paper ought to expand your innovativeness much more than that which you typically have. As a rule, this request exposition is of five passages. be that as it may, it might go additionally dependent on the theme. Set forth plainly, an exploratory paper has a bigger degree. </p>

Opinion Essay Samples For College Admissions<|endoftext|>

Opinion Essay Samples For College AdmissionsOpinion essay samples for college admission are easy to find if you know where to look. College admission officers in many colleges have the resource needed to guide students on the different types of essays that they may not need. Commonly, these essay samples for college admission are for using when submitting a paper for an exam or project. For most students, the materials are very useful.Attaining the essays for college admission is not difficult. It all starts with knowing the topics, and knowing the types of essay samples for college admission that you may need. There are several categories of essays and one can choose the category that seems more applicable to their own needs. Most students have two major groups of essays to apply for: personal essays about a topic of choice. Personal essays are used to discuss how they really feel about themselves and life as it stands for them.Many college admissions officers are interested in pers onal essays, but they are not always required. They do give preference to a student who writes an essay that answers the question in a positive way about themselves and their lives. Essays about a topic of choice are much easier to write than an essay about themselves because it is a report of the student's current subject that he or she is studying.As the composition of an essay is a key to success at college, essays for college are necessary to possess essay samples for college admission. This is because essays are written to make the reader a better person, and the essay needs to address both what the student wants to convey to the reader, and how the student wishes to be perceived by others. An essay must convey a few important points, such as a student's thesis statement, his or her reasons for taking the course, how long he or she plans to take the course, and the type of education that he or she desires. The purpose of the essay is to demonstrate the student's intellectual ab ilities, talents, and abilities. Students who are looking for essays for college admission need to understand that they have choices as to the style of writing, format, and content that they will use, and they will need to supply their own essays for college admission. Students should select the format and content they will use for their essays by considering their personality, goals, and purpose for taking the course, and the way that the subject is presented in the school's curriculum. Students can also choose the type of essay that they want to write based on their interests.When a student is interested in a topic of interest, he or she should write a proposal for the essay, which is a professional, short proposal that explains why the student wants to write the essay and how the idea for the essay came to him or her. One of the most common reasons students write essays for college admission is to establish their own credibility in the world of academia. These essays are usually written about a topic of choice, and are usually a research paper.Opinion essay samples for college admissions officers should contain a thesis statement that is well-defined and expressed, and that is supported by research. A thesis statement is a statement that presents the student's ideas about a topic of interest to the reader. These essays typically have four main components: support statements, information statements, conclusion statements, and resource statements.Many people think that essays for college admission are difficult to write, but they actually prove to be quite easy, once a student realizes the value of writing the right type of essay. The first step in creating the proper essay for college admission is to establish a thesis statement that provides the reader with the context for the essay, as well as the main idea. Research is the best tool for this. The resources necessary for research include either reference material, such as books, journals, and websites, or a specific academic subject or a specific academic practice.

The Importance Of Self Identity And Individuality

The Importance of Self Identity and Individuality Stereotypes have been around since the beginning and continue to hurt the lives of certain people in society. Due to stereotypes and prejudice made by certain people, the author, Evan Hunter, successfully demonstrated through the story â€Å"On the Sidewalk Bleeding† the consequences of stereotyping. The story focuses on a sixteen year old boy named Andy, and his last moments being alive after being stabbed by a rival gang known as the Guardians. Andy was stereotyped because of his purple jacket that identified him as a member of the Royals. While he is reflecting on his life, four people come by but do not take the time to help. The drunk man†¦show more content†¦There were so many things to do. He wondered why he’d never thought of them before, wondered why the rumbles and the jumps and the purple jackets had always seemed so important to him before. Now they seemed like such small things in a world he was missing, a world that was rushing past a t the other end of the alley† (Hunter, pg 6-7). The tone shown through this is sadness and grief because he is realizing all of the things he will never be able to do because he missed out on them and he realizes that there are many more things important to life than the purple jacket. This realization suggests that if he had not chosen the stereotyped identity of others in the gang that wear the purple jacket, he would not have been killed. If he had thought of the outcomes of his decision, he may of seen that it was not the best choice to join the Royals. It seems that he had thought more about the rewards of pride and respect than the things that would effect him. Which is another example as to why the tone is sadness and grief because he is regretting things he had chosen to do. In addition, the feeling and emotions towards the subject also happen when it is described that â€Å"If he had not been wearing the jacket, he wouldn’t have been stabbed. The knife had no t been plunged in hatred of Andy. The knife hated only the purple jacket. The jacket was a stupid meaningless thing that was robbing him of his life† (Hunter, pg 7). Once again, this tone ofShow MoreRelatedThis Side of Paradaise by F. Scott Fitzgerald Essay1414 Words   |  6 PagesAmerican youth, always struggling between individuality and the desire for acceptance. But also we get glimpses of situations in which he seems to be the embodiment of America itself – of old European heritage, struggling with his uniqueness in a world where, to survive, he must fit in. Fitzgerald described the novel as a â€Å"quest novel† that focuses on Amory’s journey to self-understanding. 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Training & Development Harvey Norman Samples †MyAssignmenthelp.com

Question: Discuss about the Training and Development Harvey Norman. Answer: Overview of the Organization Harvey Norman, an Australian-based holding, is an online shop operating across the globe. The organization was established in 1982 as an online retail outlet for home-based products such as electronic, beddings, and furniture. The business has grown and is currently operating in conjunction with other subsidiaries across the globe. Harvey Norman Holdings Limited does not deal with the production and publishing of the brands available in their online stores (Harvey Norman, 2016). The firm collaborates with other company-owned stores in the designated countries such as Australia and Malaysia who assist in availing the products. On the other hand, the organization also has other stores operating on franchised basis. Currently, the organization has over 280 stores in Australia where the products displayed on the online shop are outsourced. Therefore, the business first depends on the correlation between the orders of the customers and the availability of the product in the designated sto res (Harvey Norman, 2016). Such a scenario makes customer service management a top priority to the success of the company. This training and development program is focused on improving the customer service at Harvey Norman Holdings Limited to enhance client base growth, high rate of acquisition, and increasing retention levels, which are indicators of customer satisfaction. Participants for the Program The training program is meant for the online shop operators for the Australian parent-subsidiary. The unit has depicted steady growth in line with the customer base; however, the trend has been characterized by a stagnant tendency in the recent quarters. Many changes have been attributed to the increasing competition in online retailing. There is need to develop the capacity of the online shop operators to handle the customer requests from the time orders are placed to the delivery stage, which will improve the trust of the existing customers and attract new ones. The online shop attendants interact directly with the customers seeking to understand the operation of the firm as well as looking forward to purchasing the items available for sale. The key responsibilities of the operation-based employees include the following. Preparation of products for online display Order acquisition and processing Payment confirmation and delivery arrangement Customer feedback and communication Implementation of refund, return, and repair policy Market trend analysis Consumer guarantee management and product notice recall implementations The Plan of the Program: Theoretical Foundation The changes in the training and development of the human resources in Australia has changed in the recent years. Although outsourcing and talent management has been part of the preferred strategies to enhance the competence of the workers and the efficiency of the organization, a move towards developing the existing employees is increasing (Drucker, 2013). Most organizations are focusing on improving their employees through skill enhancement rather that outsourcing the experience they desire. In such a case, training has become an essential part of HRD. The need for growth is central to organizational success; however, such desires can only be attained if the organization is in a able to grow the customer base (Drucker, 2013). In such a case, the client management becomes an inevitable component to be perfected for maximum revenue and competitiveness. The training and development program for Harvey Norman Holdings Limited is based on two major theoretical dimensions. The human capital approach has been selected based on the interrelation between the HR activities and organizational success. The dimensions such as on-the-job training, literacy programs, cognitive abilities, and migration of skills have been noted to improve the capacity and output of the human resources (Drucker, 2013). On the other hand, the social psychological approach is based on the evidence that exists regarding the level of benefits one gets while interacting with the environment and the people. The training program has incorporated the advantage of expertise consultation and environment interaction to enhance the awareness and competence of online shop attendants in line with customer satisfaction needs. Therefore, whenever the employees are aware of their surroundings then they can commit to advancing their skills when handling their respective duties; how ever, for such achievements to be made, there is a need for training and learning to create knowledge-based awareness (Rao, 1996; Caley Mason, 2002). Objectives of the Program Harvey Norman Holdings Limited has recorded tremendous growth rate in revenue and customer acquisition. As noted earlier, the firm needs to advance the client management approach to curbing the externalities of the stiff competition in the Australian market. The training and development program is targeting the online shop attendants to ensure that they incorporate modern approaches to customer management. In the end, the participants are expected to depict best competencies that will improve the satisfaction of the customers, which will encourage high retention and acquisition rates. The following are the objectives of the training and development program. To improve the skills of the attendants regarding online order management, which will include the handling of the customers from the time they make a purchase impression, proceed to inquire regarding their preferred products, decide to place an order, up to the delivery of goods To enhance the capacity of the employees to manage after sale relationship with customers, which will include addressing the complaints of the clients as well as making sure that one purchase will lead to future purchases or referrals from that client To review the current trends in online retailing to ensure that the attendants incorporate the changes in customer relations in the corporate sector in Australia in their daily activities, which is expected to boost the revenue and competitiveness of the company Schedule, Activities, and Methods Training and Development Dimension Resources Required Consulation and Communictaions Groups Method of Delivery First Group Second Group Turning Customer Impressions to Purchases Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 5 June 2017 6 June 2017 Handling Customer Orders: Pre-delivery Period Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 5 June 2017 6 June 2017 Handling Customer Orders: During the Delivery Period Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 5 June 2017 6 June 2017 Complaint management: Poor Quality and Defects of Products Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 12 June 2017 13 June 2017 Complaint management: Poor Services and Time Factor Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 12 June 2017 13 June 2017 Handling Customer Orders: Post-delivery Period Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 18 June 2017 19 June 2017 Handling Customer Orders: Post-Complaint Period Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 18 June 2017 19 June 2017 New Trends in Online Retailing: Customer Service In Australia Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 27 June 2017 28 June 2017 New Trends in Online Retailing: Handling Products Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 27 June 2017 28 June 2017 Monitoring and Evaluation of the Customer Satisfaction Trends Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 27 June 2017 28 June 2017 Trainers Instruction The process of training is essential and complex especially when the sustainable impact is required. The success of this training and development program will depend on the corporation between the organization and the trainer as well as the participants. The following guidelines will enable the trainer to ensure a smooth process during the program period. The trainer should identify and meet with the unit coordinators before commencing the training. The first meeting will ensure that the order of the groups being trained is established. The trainer should collaborate with the coordinators to make sure that the attendants for each phase of training are aware when their schedule will take place. Therefore, the trainer should give a copy of the initial schedule plan with specific dates and time to the unit administrators. It is the mandate and jurisdiction of the trainer to determine whether each participant attended all the training session by tallying the register, which will ascertain the qualification for receiving the certification. The trainer should ensure that the training process is based on the emerging market trends in the Australian scope with practical examples and case studies. Evaluation of Feedback The process of feedback evaluation will be carried out in two phases. There is need to evaluate the outcome and the impact of the training to ascertain the success level of the sessions conducted. Once the program has been completed phase one evaluation will be focused on short-term outcomes while the second evaluation will be based on the long-term impact among employees. Phase One: The initial assessment and feedback evaluation will be used to measure the extent to which the employees understood the concept of the training sessions. Therefore, the trainer will prepare a group activity, which will include the avenues where members will demonstrate the knowledge learned. The activities will include current cases in the organization involving customer complaints, inquiries, and deliveries. Phase Two: The stage will include a long-term assessment of the organizational change in line with customer management approach. After the training, the metrics regarding the customer feedback, referrals, and subsequently purchased will be documented. Moreover, the number of the clients in the organization will be determined over a period of four quarters to determine the trends. Based on the statistics collected, the organization will measure whether there is a positive change that can be attributed to the training session. Required Resources The resources needed to facilitate the training and development program in any organization is the most crucial element of the planning. The program for Harvey Norman Holdings Limited is a skill and exposure program, which will require limited resources. The program is also based on a short period; therefore, the expected cost will be lower as opposed to the long-term training strategies. Nevertheless, the plan to improve the customer management competencies will require several resources. The training process will need a personal computer with advanced demonstration graphics. The process of displaying the training notes and graphics will need a projector. The training process will require the audio management devices such as microphone and speakers to enhance the presenter-participant interaction process. The trainees will require handouts and writing materials; therefore, during the training, notebooks and pens will be distributed to each participant. Moreover, the implementation of the program will require the help of the unit coordinators who will assist in arranging and controlling the attendance of their respective employee attached to their sections within the structure of the organization. On the other hand, the training will be conducted within the premises of the organization because of the need for convenience; therefore, the social hall at the headquarters will be designated for the training throughout the period. There will be the need to designated a budgetary emergency provision, which will be 15% of the total estimated cost. The emergency funds will be used only when an unexpected event has occurred to guarantee the continuity of the training process. The following illustration presents the summary of the fixed and variable costs associated with the procured resources. Estimated Cost: Fixed and Variable Budgetary Allocations No. RESOURCE COST TOTAL/100 PARTICIPANTS FIXED COST 1 Personal computer Provided by trainer NIL 2 Projector Hired at $ 200/day $ 200 3 Audio system Hired at $ 300/day $ 200 4 Training Hall Provided by the company NIL VARIABLE COST 1 Pens $ 100 for every 100 participants $ 100 2 Notebooks $ 150 for every 100 participants $ 150 3 Handouts $ 200 for every 100 participants $ 200 4 End of Training Test $ 200 for every 100 participants $ 200 5 Certificate of participation $ 250 for every 100 participant $ 250 GRAND TOTAL $ 1300 Possible Barriers The process of executing the training and development program in Harvey Norman Holdings Limited will be critical. The availability of the employees is a key challenge for the trainer because it requires a diverse and category based schedule. The possibility of the having the training conducted cumulatively would have been an added advantage both for the organization as well as for the trainer. Such complexities are directly related to the time factor and the cost of the training. On the other hand, availability of funds set to facilitate the program determines the extent to which the program will be successful. Other factors to be considered during and before the training includes the effect of conflicting priorities in the organization where executing duties related to the jobs of the attendants is deemed to supersede the need for training. Furthermore, the success of the program is subject to the perception of the participants. If the online shop attendants will consider this train ing as an essential tool for their professional development, then they are bound to improving their competence. Moreover, the rate of participation in line with the number of employees present per session defines the long-term impacts of the training based on the anticipated outcomes. Conclusion In conclusion, the training and development program is designed to improve the skills of the attendants regarding online order management. The plan will enhance the capacity of the employees to manage after sale relationship with customers. Therefore, the program will also highlight the current trends in online retailing to ensure that the attendants incorporate the changes in customer relations in the corporate sector in Australia in their daily activities. The program will include the handling of the customers from the time they make a purchase impression, proceed to inquire regarding their preferred products, decide to place an order. This plan will lead to the delivery of goods, addressing the complaints of the clients as well as making sure that one purchase will result in future purchases or referrals from that customer. The other outcome of the program is expected to boost the revenue and competitiveness of the company. References Caley, M. M. Mason, J. (2002). How do people learn? CIPD, London. Drucker, F. (2013). Training and development: A conceptual framework. Available at: https://shodhganga.inflibnet.ac.in/bitstream/10603/28732/9/09_chapter%201.pdf Harvey Norman. (2016). Harvey Norman Holdings Limited: About the Company. Available at: https://www.harveynorman.com.au/ Rao, T.V. (1996). Human resource development. Sage P