Why Do I Need My Own Ap Language Argumentative Essay Sample

For what reason Do I Need My Own Ap Language Argumentative Essay Sample?The ap language contentious exposition test that you can use for your own test should be deliberately picked. This isn't simply because it is a fascinating test, yet in addition since it encourages you gain proficiency with the subtleties of the English language. What are the most ideal approaches to do this?The most ideal approach to get familiar with a language is by understanding it. Indeed, on the off chance that you might want to learn however much as could reasonably be expected about any language, you should peruse as much as possible about the different dialects that it has. You won't just get the chance to comprehend the wording and sentence structure in the language, yet you will likewise become more acquainted with about the history and the way of life. Perusing can be exceptionally compelling, and there are loads of approaches to utilize books, including your ap language contentious article sample.Alt hough the essential English that you get the hang of during the principal long periods of your instruction doesn't have that a lot to do with language, you should know about it at any rate when you begin learning the English language. As you progress through your instruction, the principal language will be increasingly significant. Nonetheless, on the off chance that you are conversant in it, it is extremely simple to figure out how to contend in English.It is significant that you are not very acquainted with the nuts and bolts of English in the event that you need to be effective in your own scholastic vocation. There are other increasingly significant viewpoints to consider, for example, your articulation and comprehension of the language.If you are going to take English, you are going to require a great deal of additional assistance. The simplest method to get this is to utilize your ap language factious article test. On the off chance that you don't have one, you can download on e from the web, or you can acquire one from your educator or a friend.Although there are numerous approaches to this, you will locate that a large portion of them include some online research or help from others. In the event that you might want to pick up something other than what's expected, you can likewise acquire an English reading material to use rather than your ap language factious article sample.In any case, you are going to require a ton of help from somebody on the off chance that you need to prevail with regards to learning English. On the off chance that you need your own assistance, you can likewise obtain the English reading material or the ap language pugnacious article test to utilize, or you can compose your own paper utilizing the syntax remembered for your own book.

Research Paper Topics - What Are Some Good Topics to Write About For a Research Paper?

<h1>Research Paper Topics - What Are Some Good Topics to Write About For a Research Paper?</h1><p>Research paper points are very significant on the off chance that you need to prevail in your scholarly profession. A decent subject ought to have the option to give you the best research material that you can use for your paper. Accordingly, it is significant that you recognize what are some acceptable subjects to expound on for an examination paper. Continue perusing this article to discover what points you ought to maintain a strategic distance from and what themes are sufficient to kick you off recorded as a hard copy an examination paper.</p><p></p><p>As an exploration paper is fundamentally an audit paper, the subject ought to be wide and ought not be incredibly explicit. As such, you should attempt to abstain from abusing explicit terms. You ought to compose a particular research paper, yet on the off chance that you need to utilize wide a nd general terms, you should utilize short depictions that portray the topic.</p><p></p><p>In request to compose a decent research paper, you have to prepare and you should attempt to set up a draft of the paper before the exploration begins. You can utilize the investigation direct and the assignments so as to set up your point. You can even ask another person to take different areas of the task for you and give you a thought of what is required to remember for the other sections.</p><p></p><p>When it comes to composing an examination paper, you ought to maintain a strategic distance from not insignificant arrangements of data. It is beyond the realm of imagination to expect to remember everything for an exploration paper on the grounds that the data is spread out all through the whole paper. Subsequently, you should attempt to compose the data as indicated by the subject of the paper. So you should list down the most significant data first and ensure you just incorporate the data which is applicable for your topic.</p><p></p><p>Now that you have classified your important data, you should concentrate on the points that you are going to cover in your paper. In this manner, you ought to have the option to arrange the data and make a harsh diagram of the paper. In the event that you are new to composing research papers, you should simply begin composing on the basics.</p><p></p><p>Once you have arranged the data, you should start composing the exploration questions, the fitting titles and the reasons why your point ought to be remembered for the paper. Likewise, you should remember that it is imperative to give a point by point clarification of every theme in your paper with the goal that the perusers will have the option to comprehend what you are attempting to pass on in your paper.</p><p></p><p>Finally, you ought to guarantee that the examin ation paper is designed well. For instance, on the off chance that you are wanting to compose an examination paper about the connection between social fear and the nearness of workplace issues, you ought not do it in a way that makes vagueness. You ought to guarantee that the sentences are linguistically right and that the sections are well structured.</p><p></p><p>As you can see, composing an exploration paper requires a ton of work. In any case, it isn't difficult to do and you can compose a decent research paper with simply a few hints gave in this article.</p>

Friday Of The Getty With Paul - 1007 Words

Xochitl Pereira AP Art History Ms. Burgonia August 18, 2014 Wednesday in the Getty with Paul Clichà © is often used as a pejorative term. Sometimes clichà ©s can be the way a major breakthrough of understanding can occur. As I embark into the world of art, this clichà © was a good thing. It was positive because as I studied paintings for the first time. I realized that as I was the beholder and the observer of the painting, I was responsible for making the effort of finding the beauty beyond a simple statement. The purpose of assignment was to observe and take note on pieces of art at a prominent museum. I was fortunate enough to visit the Museum of Modern art in New York City and I hoped to critique very famous paintings like Pollock s drip paintings and The Persistence of Memory. However, it was a Saturday afternoon in the middle of July in New York City. I wasn t afforded the luxury of being able to observe famous paintings such as those without a large crowd forming around it. In order to complete my assignment I went to the Getty. I f ound that finding a painting to study was harder than it seemed. I made a return trip to the Getty after brushing up on Art and Physics. The Getty is home to a variety of artwork dating as far back as the 1300s. I focused on art that was featured in different galleries of the museum including Italian Renaissance era and early Christian work. The paintings that I finally decided to write about were The Portal of Rouen Cathedral in MorningShow MoreRelatedBusiness6908 Words   |  28 PagesEditor: Matt McKinney Executive Editor: Mike Reynolds Senior Marketing Communications Manager: Jim Overly Internal Designer: Lou Ann Thesing Senior Print Buyer: Sandee Milewski Cover Designer: Paul Neff Design Production House: ICC Macmillan Inc. Cover Images:  © Getty Images, Inc, Senior Developmental Editor: Trish Taylor Marketing Manager: Jason Krall Art Director: Bethany Casey PART II The Thomson Corporation. 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The Insider Secrets for List of Exploratory Essay Topics

<h1> The Insider Secrets for List of Exploratory Essay Topics </h1> <h2> The Demise of List of Exploratory Essay Topics </h2> <p>One of indisputably the most significant aspects of the article is the help offered to make inferences. Like a wide range of tasks, refractive expositions should furnish you with important abilities you will be in a situation to use later on. The proposition proclamation is the sole sentence that imparts the chief idea of the whole creation. A brilliant proposal proclamation need to summarize your condition all around the point matter and diagram the most significant thing mistaken assumptions you can hope to make inside the exposition. </p> <p>Therefore, in case you're mentioned to draft an exploratory article in your school, school or college, it's imperative to choose a point that provisions you with the extension to become familiar with the subject distinctively and most fundamentally gain proficiency with some supportive exercises while chipping away at the exposition. You'll show signs of improvement thought regarding sorting out exploratory composition and meeting the entirety of the scholastic norms. There's a brilliant hazard included while looking for an extraordinary business that could offer paper composing help. Also, you don't have to commit a ton to obtain the help of our PhD qualified essayists. </p> <p>College articles must be composed with uncommon consideration. In the event that you wish to get a degree from a dependable American school or college, at that point you need to be sure that you're submitting immaculate and predominant expositions. It isn't hard to find a generally excellent exploratory paper subject for school. Go scanning for the Holiday gives. </p> <h2> Choosing List of Exploratory Essay Topics Is Simple </h2> <p>When considering the most extreme successful eCommerce frameworks, you' ll must consider suchfactors as your spending program, what credits notwithstanding assets you require, and the sky is the limit from there. Put forth a valiant effort and chase for applicable sources to end up with something fascinating and appropriate. Presently you intend to visit about a diagram of very accommodating applications that will bolster you make your school down to earth experience predominant and a lot more beneficial. You ought to inve st energy in a local library looking for the reality based assets. </p> <h2> The Hidden Truth on List of Exploratory Essay Topics </h2> <p>Every exploratory exposition is composed not simply to assist perusers with learning new things and lift their insight, yet additionally to give you precisely the same favorable position. In this way, the creator should have a prevalent handle of the English language on the off chance that they should flexibly a content that is perfectly clear and easy to comprehend. You should make certain your paper is sensible and your perusers won't be befuddled and will get your point. </p> <p>Moreover, before getting down to composing the genuine paper, make a rundown of what you'd love to examine to verify that all the imperative focuses aren't excluded. At that point, you're prepared to move on these period. </p> <p>Once you don't have any thought, tips about how to structure your exposition, it happens to b e fine to return to the basics. Every now and then, instructors may request that you incorporate particular visuals, and that implies you should peruse task directions cautiously. Since you can see, a ton of the themes referenced in the previously mentioned list center don't claim an unequivocal answer. It have to deal with the most significant purpose behind your own paper exploratory paper points. </p> <p>The last outcome must fortify your proposition statement and secure all the exposition together with each other. There are numerous focuses to consider while composing an exploratory paper. </p> <p>You shouldn't neglect the general structure of your paper. Exploratory article is a notable task that is given both in schools and universities. This exposition as its name proposes is among those articles that might be composed without having any significant comprehension of the point that you're composing on.</p> <p>Your scholastic reports must be very much examined. Find important and reliable wellsprings of data which you will use in your exposition. It will help with arranging the paper and recalling the significant realities. </p> <p>It's after every one of the an exposition and it should be taken and done in a basic way. You as someone who is composing an exploratory paper ought to expand your innovativeness much more than that which you typically have. As a rule, this request exposition is of five passages. be that as it may, it might go additionally dependent on the theme. Set forth plainly, an exploratory paper has a bigger degree. </p>

Opinion Essay Samples For College Admissions<|endoftext|>

Opinion Essay Samples For College AdmissionsOpinion essay samples for college admission are easy to find if you know where to look. College admission officers in many colleges have the resource needed to guide students on the different types of essays that they may not need. Commonly, these essay samples for college admission are for using when submitting a paper for an exam or project. For most students, the materials are very useful.Attaining the essays for college admission is not difficult. It all starts with knowing the topics, and knowing the types of essay samples for college admission that you may need. There are several categories of essays and one can choose the category that seems more applicable to their own needs. Most students have two major groups of essays to apply for: personal essays about a topic of choice. Personal essays are used to discuss how they really feel about themselves and life as it stands for them.Many college admissions officers are interested in pers onal essays, but they are not always required. They do give preference to a student who writes an essay that answers the question in a positive way about themselves and their lives. Essays about a topic of choice are much easier to write than an essay about themselves because it is a report of the student's current subject that he or she is studying.As the composition of an essay is a key to success at college, essays for college are necessary to possess essay samples for college admission. This is because essays are written to make the reader a better person, and the essay needs to address both what the student wants to convey to the reader, and how the student wishes to be perceived by others. An essay must convey a few important points, such as a student's thesis statement, his or her reasons for taking the course, how long he or she plans to take the course, and the type of education that he or she desires. The purpose of the essay is to demonstrate the student's intellectual ab ilities, talents, and abilities. Students who are looking for essays for college admission need to understand that they have choices as to the style of writing, format, and content that they will use, and they will need to supply their own essays for college admission. Students should select the format and content they will use for their essays by considering their personality, goals, and purpose for taking the course, and the way that the subject is presented in the school's curriculum. Students can also choose the type of essay that they want to write based on their interests.When a student is interested in a topic of interest, he or she should write a proposal for the essay, which is a professional, short proposal that explains why the student wants to write the essay and how the idea for the essay came to him or her. One of the most common reasons students write essays for college admission is to establish their own credibility in the world of academia. These essays are usually written about a topic of choice, and are usually a research paper.Opinion essay samples for college admissions officers should contain a thesis statement that is well-defined and expressed, and that is supported by research. A thesis statement is a statement that presents the student's ideas about a topic of interest to the reader. These essays typically have four main components: support statements, information statements, conclusion statements, and resource statements.Many people think that essays for college admission are difficult to write, but they actually prove to be quite easy, once a student realizes the value of writing the right type of essay. The first step in creating the proper essay for college admission is to establish a thesis statement that provides the reader with the context for the essay, as well as the main idea. Research is the best tool for this. The resources necessary for research include either reference material, such as books, journals, and websites, or a specific academic subject or a specific academic practice.

The Importance Of Self Identity And Individuality

The Importance of Self Identity and Individuality Stereotypes have been around since the beginning and continue to hurt the lives of certain people in society. Due to stereotypes and prejudice made by certain people, the author, Evan Hunter, successfully demonstrated through the story â€Å"On the Sidewalk Bleeding† the consequences of stereotyping. The story focuses on a sixteen year old boy named Andy, and his last moments being alive after being stabbed by a rival gang known as the Guardians. Andy was stereotyped because of his purple jacket that identified him as a member of the Royals. While he is reflecting on his life, four people come by but do not take the time to help. The drunk man†¦show more content†¦There were so many things to do. He wondered why he’d never thought of them before, wondered why the rumbles and the jumps and the purple jackets had always seemed so important to him before. Now they seemed like such small things in a world he was missing, a world that was rushing past a t the other end of the alley† (Hunter, pg 6-7). The tone shown through this is sadness and grief because he is realizing all of the things he will never be able to do because he missed out on them and he realizes that there are many more things important to life than the purple jacket. This realization suggests that if he had not chosen the stereotyped identity of others in the gang that wear the purple jacket, he would not have been killed. If he had thought of the outcomes of his decision, he may of seen that it was not the best choice to join the Royals. It seems that he had thought more about the rewards of pride and respect than the things that would effect him. Which is another example as to why the tone is sadness and grief because he is regretting things he had chosen to do. In addition, the feeling and emotions towards the subject also happen when it is described that â€Å"If he had not been wearing the jacket, he wouldn’t have been stabbed. The knife had no t been plunged in hatred of Andy. The knife hated only the purple jacket. The jacket was a stupid meaningless thing that was robbing him of his life† (Hunter, pg 7). Once again, this tone ofShow MoreRelatedThis Side of Paradaise by F. Scott Fitzgerald Essay1414 Words   |  6 PagesAmerican youth, always struggling between individuality and the desire for acceptance. But also we get glimpses of situations in which he seems to be the embodiment of America itself – of old European heritage, struggling with his uniqueness in a world where, to survive, he must fit in. Fitzgerald described the novel as a â€Å"quest novel† that focuses on Amory’s journey to self-understanding. The three primary elements that influence Amory on his road to self-realization are convention, women, and moneyRead MoreImportance Of Race Ethnicity : An Exploration Of Asian, Black, Latino, And Multiracial Adolescent Identity Essay1047 Words   |  5 PagesHatice Kara September 12th, 2015 Dr. Wang Article Critique #1 Importance of race-ethnicity: An exploration of Asian, Black, Latino, and Multiracial adolescent identity Article source- Charmaraman, L., Grossman, J. M. (2010, April). Importance of race-ethnicity: An exploration of Asian, Black, Latino, and Multiracial adolescent identity. Cultural Diversity and Ethnic Minority Psychology, 16(2), 144-151. doi: 10.1037/a0018668 (a) Contextual information about the purpose/intention of this study:Read MoreStrictly Ballroom - Perspectives on Belonging1637 Words   |  7 Pagesconformity to rules, or belong to a place where you find inspiration to express your own sense of individuality. The film Strictly Ballroom, directed by Baz Luhrmann portrays many different perspectives in regards to belonging. The opening scenes of Strictly Ballroom explore aspects of not belonging and non-acceptance. To belong to the world of ballroom dancing means sacrificing self-expression and individual identity. Scott Hastings represents the individual who repels against the group as it threatens toRead MoreAnthem Individuality Essay847 Words   |  4 PagesIndividuality in Anthem Ceaseless collectivism is not something that can be forced upon a community. Ayn Rand’s novel Anthem conveys this through the writings of Equality 7-2125, a man willing to stand up to the collectivism of the society he is confined to. Anthem not only shows how dull and lifeless a society can be with a lack of individuality in its people, but also reveals how one person can significantly impact a community. This novel displays the importance of individualism through Equality’sRead MoreThe Search Engine By Sherman Alexie1074 Words   |  5 Pagesto one’s identity is an interesting thing because it becomes such an important aspect of one’s view of themselves. The New York Times covered this topic in a video called â€Å"Dream Catchers†. Through the perspectives of four different people, the impact of a college education is explored. In Sherman Alexie’s short story, â€Å"The Search Engine†, the same theme is explored through the character of Corliss. Through these examples, and my own experiences, the themes of individuality, independenceRead MoreHumor And Science Fiction By Kurt Vonnegut1298 Words   |  6 Pagesthe most recurring themes discussed by Vonnegut in his work is individuality. He constantly highlights the importance of individuality in an ironic way; by displaying the negative repercussions of an extreme social equality. In this paper I will analyze the topic of individuality in some of Vonnegut’s acclaimed short stories. The first story is â€Å"Harrison Bergeron†, which is probably the most famous of his stories regarding individuality. In the story, the government suppresses all creativity and talentRead MoreThe Group to Which We Belong to Provides Us with Our Identity1200 Words   |  5 Pagespeers, circle of friends and work colleagues also contribute to deciding our characters. Groups shape our identity significantly and the fact that we belong to a certain group sometimes defines who we are, although our own identity may need to be compromised in order for us to belong. Our sense of self is usually shaped and influenced by communities we are part of, however, our individuality is constantly altered and adjusted by the world beyond us as we come to interact with people whose perceptionRead MoreAnalysis Of John Stuart Mill s Flags, Anthems, Art, And Traditions1693 Words   |  7 Pagesdetermining one’s self image and identity. These are all formed from experience and relationshi ps between other citizens from your nation. Many people are naturally inclined to have a strong sense of nationalism towards the country in which they were born. Others may change their customs and beliefs when moving to another nation or develop preference to another nation’s customs. It is in the hands of the individual to make this ultimate decision. John Stuart Mill believes that identity is an importantRead MoreBelonging - Strictly Ballroom1203 Words   |  5 PagesRoger Holt, revolves around the individual Timothy whose individuality is suppressed by his fathers’ expectations. The song, â€Å"Where we belong†, by Steven Curtis Chapman, explores whether individuals are deemed worthy to belong. Hence, these texts are important in broadening our understanding of the negatives and positives of belonging and not belonging. The film, â€Å"Strictly Ballroom†, demonstrates the difficulty in expressing one’s individuality because of the rules and regulations enforced by culturesRead MoreThe New World And Fahrenheit 451 Essay864 Words   |  4 Pagesbelonging, and sense of community all stem from the realization of self identification. Brave New World and Fahrenheit 451 both depict a futuristic society where self identification is either being stripped from citizens or has been completely eradicated altogether. The rise of technology in both societies has usurped the importance of knowledge and personal experiences in regards to personal identity formation. This war on self identity is no coincidence, both novels depict government’s that wish to

Training & Development Harvey Norman Samples †MyAssignmenthelp.com

Question: Discuss about the Training and Development Harvey Norman. Answer: Overview of the Organization Harvey Norman, an Australian-based holding, is an online shop operating across the globe. The organization was established in 1982 as an online retail outlet for home-based products such as electronic, beddings, and furniture. The business has grown and is currently operating in conjunction with other subsidiaries across the globe. Harvey Norman Holdings Limited does not deal with the production and publishing of the brands available in their online stores (Harvey Norman, 2016). The firm collaborates with other company-owned stores in the designated countries such as Australia and Malaysia who assist in availing the products. On the other hand, the organization also has other stores operating on franchised basis. Currently, the organization has over 280 stores in Australia where the products displayed on the online shop are outsourced. Therefore, the business first depends on the correlation between the orders of the customers and the availability of the product in the designated sto res (Harvey Norman, 2016). Such a scenario makes customer service management a top priority to the success of the company. This training and development program is focused on improving the customer service at Harvey Norman Holdings Limited to enhance client base growth, high rate of acquisition, and increasing retention levels, which are indicators of customer satisfaction. Participants for the Program The training program is meant for the online shop operators for the Australian parent-subsidiary. The unit has depicted steady growth in line with the customer base; however, the trend has been characterized by a stagnant tendency in the recent quarters. Many changes have been attributed to the increasing competition in online retailing. There is need to develop the capacity of the online shop operators to handle the customer requests from the time orders are placed to the delivery stage, which will improve the trust of the existing customers and attract new ones. The online shop attendants interact directly with the customers seeking to understand the operation of the firm as well as looking forward to purchasing the items available for sale. The key responsibilities of the operation-based employees include the following. Preparation of products for online display Order acquisition and processing Payment confirmation and delivery arrangement Customer feedback and communication Implementation of refund, return, and repair policy Market trend analysis Consumer guarantee management and product notice recall implementations The Plan of the Program: Theoretical Foundation The changes in the training and development of the human resources in Australia has changed in the recent years. Although outsourcing and talent management has been part of the preferred strategies to enhance the competence of the workers and the efficiency of the organization, a move towards developing the existing employees is increasing (Drucker, 2013). Most organizations are focusing on improving their employees through skill enhancement rather that outsourcing the experience they desire. In such a case, training has become an essential part of HRD. The need for growth is central to organizational success; however, such desires can only be attained if the organization is in a able to grow the customer base (Drucker, 2013). In such a case, the client management becomes an inevitable component to be perfected for maximum revenue and competitiveness. The training and development program for Harvey Norman Holdings Limited is based on two major theoretical dimensions. The human capital approach has been selected based on the interrelation between the HR activities and organizational success. The dimensions such as on-the-job training, literacy programs, cognitive abilities, and migration of skills have been noted to improve the capacity and output of the human resources (Drucker, 2013). On the other hand, the social psychological approach is based on the evidence that exists regarding the level of benefits one gets while interacting with the environment and the people. The training program has incorporated the advantage of expertise consultation and environment interaction to enhance the awareness and competence of online shop attendants in line with customer satisfaction needs. Therefore, whenever the employees are aware of their surroundings then they can commit to advancing their skills when handling their respective duties; how ever, for such achievements to be made, there is a need for training and learning to create knowledge-based awareness (Rao, 1996; Caley Mason, 2002). Objectives of the Program Harvey Norman Holdings Limited has recorded tremendous growth rate in revenue and customer acquisition. As noted earlier, the firm needs to advance the client management approach to curbing the externalities of the stiff competition in the Australian market. The training and development program is targeting the online shop attendants to ensure that they incorporate modern approaches to customer management. In the end, the participants are expected to depict best competencies that will improve the satisfaction of the customers, which will encourage high retention and acquisition rates. The following are the objectives of the training and development program. To improve the skills of the attendants regarding online order management, which will include the handling of the customers from the time they make a purchase impression, proceed to inquire regarding their preferred products, decide to place an order, up to the delivery of goods To enhance the capacity of the employees to manage after sale relationship with customers, which will include addressing the complaints of the clients as well as making sure that one purchase will lead to future purchases or referrals from that client To review the current trends in online retailing to ensure that the attendants incorporate the changes in customer relations in the corporate sector in Australia in their daily activities, which is expected to boost the revenue and competitiveness of the company Schedule, Activities, and Methods Training and Development Dimension Resources Required Consulation and Communictaions Groups Method of Delivery First Group Second Group Turning Customer Impressions to Purchases Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 5 June 2017 6 June 2017 Handling Customer Orders: Pre-delivery Period Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 5 June 2017 6 June 2017 Handling Customer Orders: During the Delivery Period Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 5 June 2017 6 June 2017 Complaint management: Poor Quality and Defects of Products Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 12 June 2017 13 June 2017 Complaint management: Poor Services and Time Factor Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 12 June 2017 13 June 2017 Handling Customer Orders: Post-delivery Period Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 18 June 2017 19 June 2017 Handling Customer Orders: Post-Complaint Period Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 18 June 2017 19 June 2017 New Trends in Online Retailing: Customer Service In Australia Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 27 June 2017 28 June 2017 New Trends in Online Retailing: Handling Products Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 27 June 2017 28 June 2017 Monitoring and Evaluation of the Customer Satisfaction Trends Projector, computer, white wall screen, note books, printed handouts The unit administrators, human resource manager, and participant representatives, other assistant trainers Seminar presentation, Group activities, and Discussion, 27 June 2017 28 June 2017 Trainers Instruction The process of training is essential and complex especially when the sustainable impact is required. The success of this training and development program will depend on the corporation between the organization and the trainer as well as the participants. The following guidelines will enable the trainer to ensure a smooth process during the program period. The trainer should identify and meet with the unit coordinators before commencing the training. The first meeting will ensure that the order of the groups being trained is established. The trainer should collaborate with the coordinators to make sure that the attendants for each phase of training are aware when their schedule will take place. Therefore, the trainer should give a copy of the initial schedule plan with specific dates and time to the unit administrators. It is the mandate and jurisdiction of the trainer to determine whether each participant attended all the training session by tallying the register, which will ascertain the qualification for receiving the certification. The trainer should ensure that the training process is based on the emerging market trends in the Australian scope with practical examples and case studies. Evaluation of Feedback The process of feedback evaluation will be carried out in two phases. There is need to evaluate the outcome and the impact of the training to ascertain the success level of the sessions conducted. Once the program has been completed phase one evaluation will be focused on short-term outcomes while the second evaluation will be based on the long-term impact among employees. Phase One: The initial assessment and feedback evaluation will be used to measure the extent to which the employees understood the concept of the training sessions. Therefore, the trainer will prepare a group activity, which will include the avenues where members will demonstrate the knowledge learned. The activities will include current cases in the organization involving customer complaints, inquiries, and deliveries. Phase Two: The stage will include a long-term assessment of the organizational change in line with customer management approach. After the training, the metrics regarding the customer feedback, referrals, and subsequently purchased will be documented. Moreover, the number of the clients in the organization will be determined over a period of four quarters to determine the trends. Based on the statistics collected, the organization will measure whether there is a positive change that can be attributed to the training session. Required Resources The resources needed to facilitate the training and development program in any organization is the most crucial element of the planning. The program for Harvey Norman Holdings Limited is a skill and exposure program, which will require limited resources. The program is also based on a short period; therefore, the expected cost will be lower as opposed to the long-term training strategies. Nevertheless, the plan to improve the customer management competencies will require several resources. The training process will need a personal computer with advanced demonstration graphics. The process of displaying the training notes and graphics will need a projector. The training process will require the audio management devices such as microphone and speakers to enhance the presenter-participant interaction process. The trainees will require handouts and writing materials; therefore, during the training, notebooks and pens will be distributed to each participant. Moreover, the implementation of the program will require the help of the unit coordinators who will assist in arranging and controlling the attendance of their respective employee attached to their sections within the structure of the organization. On the other hand, the training will be conducted within the premises of the organization because of the need for convenience; therefore, the social hall at the headquarters will be designated for the training throughout the period. There will be the need to designated a budgetary emergency provision, which will be 15% of the total estimated cost. The emergency funds will be used only when an unexpected event has occurred to guarantee the continuity of the training process. The following illustration presents the summary of the fixed and variable costs associated with the procured resources. Estimated Cost: Fixed and Variable Budgetary Allocations No. RESOURCE COST TOTAL/100 PARTICIPANTS FIXED COST 1 Personal computer Provided by trainer NIL 2 Projector Hired at $ 200/day $ 200 3 Audio system Hired at $ 300/day $ 200 4 Training Hall Provided by the company NIL VARIABLE COST 1 Pens $ 100 for every 100 participants $ 100 2 Notebooks $ 150 for every 100 participants $ 150 3 Handouts $ 200 for every 100 participants $ 200 4 End of Training Test $ 200 for every 100 participants $ 200 5 Certificate of participation $ 250 for every 100 participant $ 250 GRAND TOTAL $ 1300 Possible Barriers The process of executing the training and development program in Harvey Norman Holdings Limited will be critical. The availability of the employees is a key challenge for the trainer because it requires a diverse and category based schedule. The possibility of the having the training conducted cumulatively would have been an added advantage both for the organization as well as for the trainer. Such complexities are directly related to the time factor and the cost of the training. On the other hand, availability of funds set to facilitate the program determines the extent to which the program will be successful. Other factors to be considered during and before the training includes the effect of conflicting priorities in the organization where executing duties related to the jobs of the attendants is deemed to supersede the need for training. Furthermore, the success of the program is subject to the perception of the participants. If the online shop attendants will consider this train ing as an essential tool for their professional development, then they are bound to improving their competence. Moreover, the rate of participation in line with the number of employees present per session defines the long-term impacts of the training based on the anticipated outcomes. Conclusion In conclusion, the training and development program is designed to improve the skills of the attendants regarding online order management. The plan will enhance the capacity of the employees to manage after sale relationship with customers. Therefore, the program will also highlight the current trends in online retailing to ensure that the attendants incorporate the changes in customer relations in the corporate sector in Australia in their daily activities. The program will include the handling of the customers from the time they make a purchase impression, proceed to inquire regarding their preferred products, decide to place an order. This plan will lead to the delivery of goods, addressing the complaints of the clients as well as making sure that one purchase will result in future purchases or referrals from that customer. The other outcome of the program is expected to boost the revenue and competitiveness of the company. References Caley, M. M. Mason, J. (2002). How do people learn? CIPD, London. Drucker, F. (2013). Training and development: A conceptual framework. Available at: https://shodhganga.inflibnet.ac.in/bitstream/10603/28732/9/09_chapter%201.pdf Harvey Norman. (2016). Harvey Norman Holdings Limited: About the Company. Available at: https://www.harveynorman.com.au/ Rao, T.V. (1996). Human resource development. Sage P